Questions and answers
Do not let a caller pressure you into changing supplier immediately.
Is this an official government site?
No. It is an independent informational website. Always check official services for eligibility and formal advice.
Do you store bank details?
No. The forms warn users not to send bank details, PPS numbers, passwords or one-time codes.
Can this replace professional advice?
No. It is a practical guide only. For debts, legal issues, health or entitlements, contact the appropriate official or qualified adviser.
Are there cookies or tracking pixels?
The starter version uses only necessary local functionality and no advertising pixels.